Smart queue
Open Fayla and see exactly who needs attention: Today, Tomorrow, Later, or Opportunity Cooling. No scrolling the inbox to remember who you owe a reply — or which deal is slipping away.
For small business owners losing revenue to silence, not competitors
Stop losing customers
you already won.
Every unanswered thread is a customer cooling off toward "I'll just book with someone else." Fayla watches your real conversations and tells you exactly who's about to be forgotten — today, tomorrow, or later — before that revenue walks. It's not a CRM. There's nothing to set up.
Free to start. No credit card, no trial clock.
Fayla queue
- Quote follow-up — kitchen remodel3 days quiet
- "Let me check with my wife"Reply drafted
- Pricing question, no reply yetSnoozed → tomorrow
- Scheduling a walkthroughWaiting on a time
- "I'll think about it"Snoozed → next week
- Second inquiry, same leadMerged thread
- Sent contract for signatureCooling
- Asked for referencesCooling
Illustrative example, not real customer data.
Fayla isn't a CRM because you don't have a CRM problem — you have a memory problem. Your inbox doesn't remind you. We do.
The actual problem
It's never that you didn't have a CRM.
- 1
You send a quote. Or a customer asks a question you answer well.
- 2
They reply: “Let me think about it” or “I'll check with my wife” or just nothing.
- 3
The thread slides down your inbox. New emails bury it. You move on.
- 4
Three weeks later you remember — or you don't, and they've already booked with someone who followed up first.
Most small business owners don't skip CRMs because they don't understand their value. They skip them because CRMs ask for pipelines, deal stages, and data entry — for a problem that isn't really about organizing customers.
The problem is memory. Your inbox doesn't remind you. Fayla does.
How it works
One queue. Not a mailbox to re-read.
Fayla connects to your inbox, quietly sorts your real conversations from the noise, and gives you a short list of who needs your attention — instead of asking you to remember it yourself.
Noise filtering
Newsletters, receipts, and system notifications are filtered out automatically, before any AI even looks at them — only real conversations make it through for a full read.
AI-drafted replies
Pick a tone and get a follow-up drafted in your voice. It lands as a real Gmail draft — Fayla never sends for you.
"Hey Jordan — just checking in on the kitchen quote! No rush at all, happy to answer anything if it'd help you decide."
"Hi Jordan, following up on the quote I sent last week. Please let me know if you have any questions or would like to proceed."
"Hey Jordan — still interested? Happy to answer anything."
"Hi Jordan, quick reminder that the quote is still open whenever you're ready — no pressure."
Snooze & dismiss
Snooze a thread to tomorrow, three days, next week, or a custom date. If they reply, it comes right back — nothing quietly falls through.
Multi-account
Manage more than one inbox from one dashboard. Switch between connected accounts without logging in and out — each account's data stays separate.
Today, Fayla watches Gmail. That's where we started, and we'd rather say so than pretend otherwise. Fayla's queue was built to work the same way no matter where a conversation happens — other email providers, plus Instagram, Messenger, and Telegram, are next on the roadmap, not built yet.
Pricing
Start free. Upgrade when you want Fayla to write the replies too.
Try Fayla on a handful of real conversations at no cost — no credit card, no trial clock. Upgrade whenever you want AI-drafted replies and hands-off syncing for your whole inbox.
Free
$0
A real way to try Fayla, not a time-boxed demo.
- Track up to 25 active conversations
- Manual sync, whenever you check in
- Smart queue: Today, Tomorrow, Later, Cooling
- Snooze & dismiss
- No credit card required
Full experience
Individual
$19/month
For inboxes you don't want to babysit.
- Up to 3 connected inboxes
- AI-drafted reply suggestions, in your voice
- Automatic background sync — no manual refresh
- Unlimited tracked conversations
- Full conversation history lookback
Launch pricing — early days for Fayla, so this may change as the product grows.
For comparison: most inbox tools and CRMs in this space start at $12–24/month before you've even added AI-drafted replies as a paid add-on. Fayla's Individual plan already includes AI-drafted replies and automatic sync — the AI is part of the product, not something you configure, meter, or pay a separate provider for.
Privacy & trust
Your inbox, your data, your call.
Nothing to configure, nothing to leak
There's no API key for you to obtain, paste, or store. Fayla's AI runs on our own server-side credentials, so nothing sensitive about the AI setup ever lives in your browser or on your machine — and there's one less secret for you to manage.
Data goes exactly two places
Your email data is only ever sent to your connected provider's own API (Gmail today) and the single AI provider Fayla runs on — nothing else, no third parties, no ad networks, no analytics trackers on this site or in the extension.
Delete everything, anytime
You can permanently delete everything Fayla has stored for your account whenever you want. No support ticket, no retention period you have to argue about.
The full details, including our Google API Services Limited Use disclosure: Privacy Policy · Terms of Service
Ready to stop losing customers to “I forgot”?
Fayla's Chrome extension isn't on the Web Store yet, and we don't have a public signup page outside the extension itself just yet — so this isn't a working checkout. Leave your email and we'll let you know the moment it's live.
Or just email us directly: hello@fayla.io